Payment Security
We use industry-standard encryption technology to ensure the security of all payment transactions on our platform. We do not store any credit card information on our servers and all payments are processed by third-party payment processors.
Payment Authorization
All payments must be authorized by the customer before the order is processed. We reserve the right to cancel any order that is not authorized by the customer or that we suspect may be fraudulent.
Payment Processing Time
Payments are processed immediately upon authorization. In some cases, it may take up to 24 hours for the payment to be fully processed and for the order to be confirmed. Once the payment is processed, the order cannot be cancelled.
Payment Disputes
In the event of a payment dispute, customers should contact our customer service team immediately. We will work to resolve the issue as quickly and fairly as possible. If a dispute cannot be resolved, we may initiate a chargeback process with the payment processor.
Refunds and Returns
We have a separate refund and return policy, which outlines the guidelines and rules for requesting refunds and returning products. Customers should refer to this policy for information on how to request a refund or return.
Taxes and Fees
Customers are responsible for paying any applicable taxes or fees associated with their order, including sales tax, VAT, customs duties, and shipping fees. These fees will be clearly listed at checkout.
We reserve the right to update or modify our payment policy at any time without prior notice. By using our e-commerce platform, customers agree to comply with our payment policy and any updates or changes made to it in the future.
